Helpful information

Welcome to Gallop Goodies! We're excited to share our delicious horse treats with you and your equine companions. While we're just getting started, we understand you might have some questions. We're dedicated to providing the best for your horses and ensuring a smooth shopping experience.

Frequently asked questions

As a new business, we're building our frequently asked questions section. We appreciate your patience and invite you to contact us directly if you have any immediate questions. We're committed to quality and transparency in everything we do, from our treats to our customer service.

How should I store Gallop Goodies horse treats?
Our delicious horse treats should be stored in a safe, room temperature spot to maintain their freshness and quality.

What ingredients are in your horse treats?
You can find detailed information about all the ingredients we use in our treats on our "Our Ingredients" page. We believe in transparency and providing only the best for your horse.

What makes Gallop Goodies unique?

Gallop Goodies offers a unique range of horse treats, made with love! We focus on quality ingredients and creating treats that your horses will adore.

Do you offer bulk discounts?

As we are just starting out, we currently do not have specific bulk discounts. However, please feel free to reach out to us at hellogallopgoodies@gmail.com for any larger order inquiries, and we'll do our best to accommodate you.

How can I place an order?

You can easily place an order for our delicious horse treats directly through our online shop. Simply browse our products and add them to your cart!

What payment methods do you accept?
We accept a variety of secure payment methods, including major credit cards and other convenient online payment options. You'll see all available payment methods at checkout.

How long will it take to receive my order?
Once your order is placed, we'll process it swiftly. Delivery times will vary based on your location within New Zealand. We aim to get your treats to your horse as quickly as possible!

What is your return policy?

Customer satisfaction is important to us. If you have any concerns about your order, please contact us directly at hellogallopgoodies@gmail.com and we'll be happy to assist you.

Got more questions?

We're always here to help! If you didn't find the answer you were looking for, please don't hesitate to contact us. Your feedback helps us grow and improve, ensuring we provide the best experience for you and your horse.